Why The VA Frustrates Veterans
There is a sacred tradition in the military: leave no one behind on the battlefield. But many veterans are beginning to believe their country has left them behind at home, once they’re out of uniform and in need of help. That help is supposed to come from the Department of Veterans Affairs and the financial compensation it gives to veterans disabled by their military service.
It was Abraham Lincoln who said the purpose of the VA was to “care for him who shall have borne the battle.” But the wars in Iraq and Afghanistan have pushed the VA further behind in that mission, and today there are a million veterans waiting for the VA to handle their disability claims.
That has led some to latch onto another motto making the rounds for how the VA operates: “Delay, Deny and Hope That I Die.”
“When I hear that, I will tell you that it really troubles me. As somebody who has devoted 35 years of my life to this organization, and to serving veterans, it’s extremely troubling that there are veterans who feel that way,” the VA’s Deputy Undersecretary for Benefits Michael Walcoff, told 60 Minutes correspondent Byron Pitts.
Last year, $30 billion dollars – one third of the VA’s total budget – was paid in disability compensation to nearly three million veterans.
To receive a disability benefit, a veteran has to be honorably discharged.
“They have to have a current disability, and provide evidence that it was service related?” Pitts asked Walcoff.
“That it’s connected to their service, right,” he replied.
“Why, then, is the claim form 23 pages long?” Pitts asked.